At NTP Tech Store, we stand behind the quality of our products. All items purchased from our store come with a warranty as provided directly by the brand. Here are the key details regarding our warranty policy:
Warranty Coverage
- Manufacturer Warranty: All products carry a warranty directly from the manufacturer. This warranty covers defects in materials and workmanship.
- Authorized Service Centers: Warranty services must be handled through the brand’s authorized service centers. We recommend contacting them directly for any warranty claims or inquiries.
Warranty Terms and Conditions
- Duration: Warranty periods vary by product and brand. Please refer to the specific warranty details provided with your product for exact coverage duration.
- Exclusions: Warranty does not cover:
- Damage caused by misuse, neglect, or accidents.
- Normal wear and tear.
- Unauthorized repairs or modifications.
How to Claim Warranty
- Contact Customer Service: If you believe your product is defective, please reach out to our customer service team for guidance.
- Locate the Authorized Service Center: We can help you find the nearest authorized service center for the brand.
- Documentation: Be prepared to provide your purchase receipt and any relevant documentation when making a claim.
FAQs
Q: How do I know if my product is under warranty?
A: Warranty details are included with your product and can also be found on the manufacturer’s website. Mostly all products comes with 1 year brand warranty.
Q: What should I do if my product needs repair?
A: Contact the authorized service center for your brand to initiate the repair process.
Q: Can I return a product instead of claiming warranty?
A: Returns are subject to our return policy. Please refer to our Returns page for more information.
Contact Us
If you have any questions regarding our warranty policy or need assistance, please reach out to our customer support team at support@ntptechstore.com or call us at 9253488062.