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Common queries answered

Frequently asked Questions

Orders normally arrive within 3-7 days of shipping, Once an order leaves our warehouse, Tracking Order via AWB Number is the best way to get more insight into your package’s location and estimated delivery date

NTP Tech Store Only offers Returns for Product received different from the Product that was ordered. We do not offer Product Exchange. Please check our Refund & Return Policy

Changing your billing and shipping addresses at is easy – just log in to your Account. From there, you can choose whether you want to change your billing or shipping address, and then simply enter your new address and save changes

Order Status can be tracked by going to Track Order Link from Top Right Corner of Home Page OR from Help Section In Footer.

For any help please raise a Support Ticket at  . OR you can write us at does not ship orders outside India.

All items belong to One Order will be grouped together in one shipment.

please create support ticket here

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