Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders normally arrive within 3-7 days of shipping, Once an order leaves our warehouse, Tracking Order via AWB Number is the best way to get more insight into your package’s location and estimated delivery date
To create an account on ntptechstore.com, simply go to the home page and click on “My Account.” You can then create an account in one step by entering your email id and Password information in Register Form.
You can Change Shipping Address by going to my account, Click on Address and there you can edit your Billing and Shipping Address.
Order Status can be tracked by going to Track Order Link from Top Right Corner of Home Page OR from Help Section In Footer.
We work with a credit card vendor to process all of our transactions. All of the credit card information is managed within their system and we are unable to see credit card details in your account.
Yes, we charge Sales tax
ntptechstore.com does not ship orders outside India.
All items belong to One Order will be grouped together in one shipment.
If you need to swap an item
Returns and Exchanges
NTP Tech Store Offers Return and Exchange only in case of Product received is different from the Product that was ordered. for more info please read our Return Policy
NTP Tech Store will arrange pickup in case of wrong product delivered and deliver Product that was ordered.
If customer receives damaged or defective material the warranty is directly by manufacturer NTP Tech Store is not responsible for such reason
if you want to send the replacement return – plesae send to our store NTP Tech Store – Plot no-4 Mayur Vihar Gohana Road, Near City Centre Mall Sonipat – 131001
Please give us a Call – 9253488062 or write us at support@ntptechstore.com
Raise Support Ticket at https://support.ntptechstore.com/
If you have placed an order with wrong shipping address, Please infrom us, we will cancel the order and you can place a new order with correct shipping address.
Once order is placed, cancellation of order can be done only by our support team, in case please inform us and we will cancel from our end.
NTP Tech Store only display products on website that are currenty in stock and available.