Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

Orders normally arrive within 3-7 days of shipping, Once an order leaves our warehouse, Tracking Order via AWB Number is the best way to get more insight into your package’s location and estimated delivery date

To create an account on, simply go to the home page and click on “My Account.” You can then create an account in one step by entering your email id and Password information in Register Form.

You can Change Shipping Address by going to my account, Click on Address and there you can edit your Billing and Shipping Address.

Order Status can be tracked by going to Track Order Link from Top Right Corner of Home Page OR from Help Section In Footer.

We work with a credit card vendor to process all of our transactions. All of the credit card information is managed within their system and we are unable to see credit card details in your account.

Yes, we charge Sales tax does not ship orders outside India.

All items belong to One Order will be grouped together in one shipment.

If you need to swap an item

Returns and Exchanges

NTP Tech Store Offers Return and Exchange only in case of Product received is different from the Product that was ordered. for more info please read our Return Policy 

NTP Tech Store will arrange pickup in case of wrong product delivered and deliver Product that was ordered.

If customer receives damaged or defective material the warranty is directly by manufacturer NTP Tech Store is not responsible for such reason

if you want to send the replacement return – plesae send to our store NTP Tech Store – Plot no-4 Mayur Vihar Gohana Road, Near City Centre Mall Sonipat – 131001

Please give us a Call – 8892845678 or write us at

Raise Support Ticket at

If you have placed an order with wrong shipping address, Please infrom us, we will cancel the order and you can place a new order with correct shipping address.

Once order is placed, cancellation of order can be done only by our support team, in case please inform us and we will cancel from our end.

NTP Tech Store only display products on website that are currenty in stock and available.

Cash on Delivery

Available for Selected Regions.

100% Genuine Products

Money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

Visa / Net Banking / Wallet