Common queries answered
Frequently asked Questions
Orders normally arrive within 3-7 days of shipping, Once an order leaves our warehouse, Tracking Order via AWB Number is the best way to get more insight into your package’s location and estimated delivery date
NTP Tech Store Only offers Returns for Product received different from the Product that was ordered. We do not offer Product Exchange. Please check our Refund & Return Policy
Changing your billing and shipping addresses at ntptechstore.com is easy – just log in to your Account. From there, you can choose whether you want to change your billing or shipping address, and then simply enter your new address and save changes
Order Status can be tracked by going to Track Order Link from Top Right Corner of Home Page OR from Help Section In Footer.
You can easily reach our customer support team in the following ways:
Help Desk (Recommended): [Open a Support Ticket] – Submit your query and our team will respond within 24–48 hours.
Phone Support: Call us at [📞 +91 9253488062] during business hours.
Our support team is always ready to assist you with order tracking, product queries, or any issues you may face.
ntptechstore.com does not ship orders outside India.
All items belong to One Order will be grouped together in one shipment.
Need help?
Fill out the form below, and our support team will get in touch with you. Alternatively, please drop us an email.